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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Calle Tehuantepec #112, Santa Cruz Huatulco, Mexico, 70989
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds
Max:
4 persons
325 sq. feet 
Bed options:
2 Double beds
Pool view
Shower
Balcony
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King Room Pool View
Max:
2 persons
325 sq. feet 
Bed options:
1 King-size bed
Pool view
Shower
Balcony
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Standard Plus
Max:
4 persons
370 sq. feet 
Bed options:
2 Double beds
Sea view
Balcony
Air conditioning
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Santa Cruz Huatulco1000 ft
Airports
Huatulco International (HUX) 10.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Cycling
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Calle Tehuantepec #112, Santa Cruz Huatulco, Mexico, 70989
Map view
street view
Calle Tehuantepec #112, Santa Cruz Huatulco, Mexico, 70989
Nearby
Beach
Santa Cruz Bay
1700 ft
Mitla 402
Hagia Sofia
1700 ft
Restaurants
Restaurant Ve El Mar
1700 ft
Playa
Restaurante "La Playa"
2100 ft
Bahia de santa cruz Santa Cruz
Restaurante Lu iba
2200 ft
Lote 17
Mercader
1500 ft
Huatulco Salvaje #308 cerca del parque de Santa Cruz
El Habanero Loko
1500 ft
Bahias Sta Cruz S/N Mza 19
Frente Al Mar
2000 ft
Bahia de Santa Cruz Sector A Local No.3
Dona Celia Lobster House
2000 ft
Restaurant
Agua Bendita Gastropub
1400 ft
Boulevard Santa Cruz Manzana 9 Lote 1 Local 1 Plaza Bonita Manzana 9 Sector A Lote 1 Local 1
Oro Nergro
1600 ft
Local 8B
El Chino Mariscos
2000 ft
Mitla Manzana 14 esq. otitlan del valle Lote 1-3 Sector A
Camelot Medieval Bar
1900 ft
Vialidad 14 Boulevard Benito Juarez

Reviews and Ratings <br />

Feedback from previous guests about their experience.
52%
loved the resort and would return for another relaxing stay
Access to beach club
Clean room
No elevator
Poor air conditioning
5.2/10
Guest rating
Rooms
5.0
Location
6.4
Service
5.0
Dining
5.0
Guest reviews
5.2/10
based on 5 reviews
7.7
7.7/10 based on 1415 reviews
Ava
United Kingdom, February  2025
5.0/10

I had quite a mixed experience at this hotel. On the bright side, the staff were incredibly polite and friendly, which made my stay somewhat pleasant. However, the rooms were outdated, not matching the website photos, and the beach access was disappointing. The breakfast selection was monotonous throughout the week, and I felt the overall value was lacking considering the room conditions.

Rooms
5.0
The room was small and not well-maintained with dated fixtures. It lacked a fridge and safe, and the shower felt cramped.
Service
5.0
The service was very friendly, but some aspects were unprofessional. They seemed overwhelmed and struggled to manage orders efficiently.
Location
5.0
The hotel is situated near a beach club, but it's not ideal since the swimming area is cluttered with boats. It's not in a great position compared to other nearby options.
Dining
5.0
Breakfast was basic and repetitive, with the same offerings every day, which grew tiresome after a week.
Facilities
5.0
The pool needed maintenance as it appeared murky, which was off-putting for a resort.
Michael
United Kingdom, December  2024
5.2/10

I stayed in this hotel for a week and found some positives and negatives during my visit. On the upside, the access to the beach club was lovely, and the pool area, although cloudy at times, was nice to relax around. However, I was really disappointed with the fact that there was no elevator, making it a challenge to reach my room on the top floor. Additionally, the air conditioning didn’t work at the start of my stay, which was unbearable.

Rooms
5.0
My room was clean but unfortunately located on the top floor with no elevator access. Walking up 10 flights of stairs was tiring, and the air conditioning was faulty, which I had to deal with during my first night.
Service
5.0
The service was not ideal. The staff tried to accommodate us, but the broken phone in our room made ordering room service a hassle, as they had to run up and down the stairs for our orders.
Location
6.0
The location had its perks, particularly the access to the beach club. However, the nearby gas station sometimes caused an unpleasant smell around the area.
Dining
6.0
Dining options were okay, but the breakfast was repetitive and boring, serving the same thing every day, which was disappointing.
Facilities
5.0
The beach club was a nice feature, although it was disappointing that the pool there was cloudy and not very inviting.
Access to beach club
No elevator
Christina
United Kingdom, December  2024
6.8/10

This hotel has a lot going for it, like the lovely beach club and beautiful pool area. The staff were genuinely amazing, making our visit unforgettable. While the rooms were clean and basic, be mindful of unexpected charges and breakfast confusion. Overall, it's a mixed but memorable experience.

Rooms
7.0
The rooms were clean and basic, matching what was shown in the photos.
Service
5.0
While some staff were helpful, my encounter with the billing staff was quite aggressive, which negatively impacted our stay.
Location
9.0
The hotel is conveniently located, just a short walk to the beach and downtown area with various restaurants nearby.
Dining
5.0
Breakfast was confirmed but then suddenly charged; not really a pleasant experience with dining overall.
Facilities
9.0
The pool area and beach club were fantastic, with a spotless environment and great amenities.
Parker
United Kingdom, September  2024
5.0/10

The hotel has some nice features like a decent location and access to a beach club, but unfortunately, my experience was marred by issues with service and room conditions. The rooms are basic and lack essential amenities like a fridge or iron. What really stood out was the aggressive approach to payment for breakfast, which left a sour taste. Overall, I cannot recommend this hotel based on my stay.

Rooms
5.0
The rooms were quite basic and lacked essential amenities like a fridge and iron. We experienced issues with the air conditioning and even had to switch rooms due to mold. They were small and not particularly comfortable.
Service
5.0
The service was not ideal, especially during a billing issue where staff were aggressive. While some employees were polite, the overall experience left much to be desired.
Location
6.0
The hotel is located close to the beach club, which is a nice feature. However, it’s not very convenient if you’re looking for nearby restaurants or entertainment.
Dining
5.0
Breakfast was included in my booking, but I was unexpectedly asked to pay for it. The options were limited and repetitive over the week.
Facilities
6.0
While there is access to a beach club, the overall facilities like air conditioning were lacking. The pool area was somewhat well-maintained, but that's about it.
Colin
United Kingdom, September  2024
5.0/10

I had a mix of experiences during my stay. While the pool and bar services were fantastic, thanks to Dante's exceptional service, I faced significant challenges with my room and overall facilities. Climbing ten flights of stairs was exhausting, and the poorly maintained pool at the beach club detracted from the experience. Overall, the hotel has some positives, like friendly staff, but the negatives regarding access and condition can't be overlooked.

Rooms
5.0
The room at the top was quite a hassle to get to, with no elevator available. It had a strange smell, and the lack of functionality in amenities like the phone added to the discomfort.
Service
6.0
While there were friendly faces like Max and Ari, I found the service overall to be inconsistent. My reservation was confusing, and requests often took longer than expected because of communication issues.
Location
7.0
The hotel is located near the marina, providing a lively atmosphere. However, the closest beach wasn't the best, and it often felt disconnected from more desirable areas.
Dining
5.0
The dining experience was subpar, with limited options and poor quality, particularly for breakfast. I found it lacking and not worth the price.
Facilities
5.0
The facilities could use serious improvements. The pool was cloudy and not up to standard, and being on the upper floors without an elevator was quite inconvenient.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room